Services

Debt collection and credit servicing, explained stage by stage

Below is an overview of the areas Inkasso Kodat works in. This page is informational: it explains what each service involves rather than offering it for direct online purchase.

Outstanding debt collection

We pursue overdue invoices and receivables on behalf of businesses, following a structured, documented sequence of contact with the debtor.

Case intake and documentation review
Written first and follow-up notices
Direct contact to discuss payment
Status reporting back to the creditor

Credit management

For businesses managing ongoing receivables, we monitor payment behaviour and flag accounts that show early signs of risk.

Payment behaviour tracking
Risk indicator reporting
Periodic portfolio reviews
Early-warning flags for overdue accounts

Instalment & settlement support

Many cases resolve faster with a realistic payment plan. We help structure instalment arrangements and evaluate settlement proposals.

Affordability-based instalment plans
Settlement proposal review
Written confirmation of agreed terms
Progress tracking against the plan

Claim verification

Before a case is opened or escalated, we check that the underlying claim is properly documented and within applicable time limits.

Documentation and contract review
Limitation period checks
Identity and address verification
Dispute flagging where applicable

Reminder & dunning process

A multi-stage reminder sequence designed to prompt early resolution, with clear explanations at every step of what happens next.

First reminder with grace period
Second and third notice escalation
Plain-language explanation of consequences
Final notice before further referral

Debtor guidance

For individuals who receive a notice from us, we explain what the letter means, what options are available, and how to respond.

Explanation of the claim and amount
Overview of response options
Guidance on disputing a claim
Information on instalment requests

Close-up of a document being signed with a pen

Documentation first

Every step is recorded against your case file

Whether you are a creditor tracking an open receivable or a debtor responding to a notice, every notice, call, and agreement is logged. This means a case can be reviewed at any time without relying on memory.

Unique case reference for every file
Written confirmation of agreed arrangements
Status updates available on request

Common questions

Frequently asked questions

I received a letter from Inkasso Kodat. What should I do?

Read the notice carefully, note the case reference number, and contact us using the details on our Contact page if you have questions, want to dispute the claim, or want to discuss a payment arrangement.

Can I set up an instalment plan?

In many cases, yes. Contact your assigned case manager with details of what you can realistically afford, and we will discuss whether an instalment plan is possible for your case.

What if I think the claim is incorrect?

You can raise a dispute by contacting us directly. We will review the documentation behind the claim and respond in writing.

Does this website let me pay a debt or purchase a service online?

No. This website is informational only. It does not process payments or sell services. For payment instructions or service enquiries, please contact us directly using the details provided.

Questions about a specific case or service?

Our case managers can explain how a particular service applies to your situation.